Headquarters: Vail, CO
The Challenge
Mountain Valley built its reputation on white-glove service in Colorado’s most exclusive ski resort communities. But as the portfolio grew, manual processes and labor limits capped the company’s ability to scale. With Vantaca as the foundation and HOAi layered on for automation, Mountain Valley lifted its growth ceiling, accelerated cycle times across the business, and expanded its portfolio by 20% in the first year — without adding staff.
Key Challenges Included:
- Invoice processing was outsourced offshore, adding cost, errors, and days of delay to every payment cycle.
- Homeowner and board requests often sat for days, requiring manual research and manager review.
- Portfolio growth was capped around 24 associations, since every new community required more staff in a labor-limited market
“Vantaca and HOAi cut cycle times across the business — invoices, board approvals, owner questions. That speed isn’t just efficiency, it’s a competitive advantage in our market.”