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Case Study

AI in Action: Mountain Valley Streamlines A/P and Customer Support with HOAi

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Mountain Valley Property Management

Headquarters: Colorado

Mountain Valley Property Management, a boutique firm managing 30+ associations in Colorado, set out to optimize its accounts payable and homeowner communication processes. With a lean team managing a growing workload, CEO Alex Cudney looked for a more efficient, accurate, and scalable solution to streamline operations, free up staff time, and support long-term growth.

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The Challenge

  • Manual, time-consuming accounts payable process (40 hours/month on invoice coding)
  • Offshore invoice processing prone to errors due to limited HOA context
  • Heavy communication workload with boards and homeowners
  • Difficulty scaling operations without increasing staff
  • Lack of visibility and organization in community and financial documentation

The Solution

  • Automated invoice processing (75% time saved)
  • Instant, AI-powered homeowner support
  • Scaled without hiring
  • Cleaner, more efficient operations
  • Stronger team confidence and client experience

 

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“It’s not just about cost savings. It’s about giving our team better things to do with their time.”

Alex Cudney CEO, Mountain Valley Property Management
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Turn Hours into Minutes. Turn Strategy into Action.

HOAi is more than automation — it’s your team’s edge for scaling with confidence, improving service, and eliminating busywork. Like Mountain Valley, you can unlock time, boost accuracy, and grow without the growing pains. 

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