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Case Study

Creating a Seamless Homeowner Experience: Five Keys Community Management’s Success with Vantaca 

5 keys

Five Keys Community Management

Headquarters: Colorado

Denise Haas, the owner of Five Keys Community Management, has always been driven by a desire to offer an elevated experience for her homeowners, one that goes beyond the basics of property management. Drawing on over two decades of experience, Denise founded her company in 2014 with a vision of creating seamless, positive experiences for both homeowners and board members. However, as her company grew, it became clear that the software she was using lacked the automation and customization needed to support her vision of excellence.

 

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The Challenge

  • Outdated software lacked automation and customization.

  • Manual financial processes were time-consuming and error-prone.

  • Limited transparency for homeowners and board members.

  • Needed to deliver a more intuitive, positive HOA experience.

The Solution

  • Automated workflows streamlined operations and enabled proactive service.

  • Financial automation accelerated payables and improved accuracy.

  • Homeowner and board portals boosted transparency and engagement.

  • Enabled Five Keys to shift from reactive to exceptional, community-focused service.

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Our accounts payables process has been a game-changer. We can process over 1,000 payables in less than a week now, all within one platform. This has improved accuracy, saved us an immense amount of time, and helped us better manage our vendor relationships.

Denise Haas Owner, Five Keys Community Management

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Delivering on the Vision of Exceptional Service

With Vantaca, Five Keys Community Management has successfully streamlined operations, improved communication with homeowners and boards, and enhanced relationships with vendors. The platform’s automation and customizable features have helped Five Keys move from being reactive to proactive, making operations more efficient and enjoyable while aligning with their vision of providing exceptional service.

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