Case Study

Scaling from 0 to 6,000 Doors: The Desert Vista Difference

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0 - 6000 doors in under three years with a lean team of seven

99 % client retention rate since founding

60 % faster invoice processing in the last 12 months

30 % quicker collections resolution in the last 12 months

Headquarters: Mesa, AZ

The Challenge

Desert Vista launched in 2020 with a bold vision: HOAs don’t have to be a four-letter word. From day one, co-founders Michael and Laura LaPointe knew they needed enterprise-grade technology to compete with national firms while keeping their company lean and client-focused. With Vantaca as their foundation, Desert Vista has scaled from zero to nearly 6,000 doors in just three years — all while building a culture of quality, trust, and retention.

Key Challenges Included:

Competing with national players from day one
The need to scale fast without 1:1 headcount increases
Freeing managers from admin work to focus on boards and homeowners
Building positive homeowner experiences that go beyond industry norms

The Results:

Startup to Scale: From zero to 6,000 doors with a lean team of seven
Efficient Operations: Invoice processing time cut by 60% in the last year
Healthier Cash Flow: Collections resolution improved by 30% in the last year
Stronger Transparency: 100% of financials delivered on time, every period
Seamless Payments: Nearly $1M in homeowner assessments processed in a single month via Vantaca Pay, generating new revenue
Differentiated Service: Workflows like Architectural Completion Assurance and Beautiful Property Notices delight boards and homeowners

“Our vision is to make every community the best version of itself. Vantaca gives us the tools to deliver on that promise — efficiently, transparently, and at scale.”

Michael LaPoint CEO, Desert Vista Community Management

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