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HOAi VOICE

Resident support that never clocks out.

Give residents instant answers by phone, text, or chat and now reach entire communities proactively with SMS by HOAi Voice, while your team focuses on the work that really needs their attention.

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HOAi Voice just got its biggest update ever.

Faster, more natural conversations

Better understanding of every request

Seamless human handoff

Results that speak for themselves

70 % deflection rate

130000 calls answered

13650 hours returned

$ 5 cost reduction per call

What if every call was answered in 3 seconds?

HOAi Voice picks up the phone immediately, identifies the resident, understands the request, and takes action—all inside Vantaca. No hold music. No voicemail. No waiting until Monday.

And when a resident prefers to text? Same number, same intelligence, same resolution, and now your team can broadcast SMS to entire communites, while HOAi handles every reply.

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Meet residents where they are

Not everyone wants to call. Some residents prefer a quick text. Others want to pick up the phone. HOAi Voice supports both—using the same phone number—so residents engage the way that feels natural to them.

Phone calls — Answered live, in under 3 seconds, with real conversation and real action.

Broadcast SMS — Send updates, reminders, or urgent notices to your communities at scale. When a homeowner replies, HOAi takes it from there: gathers the details, creates a work order in Vantaca, and recommends next steps.

Every interaction connects directly to Vantaca, so nothing gets lost and your team always has full context.

We count HOAi agents as employees ... The math is crazy when you save that much time.

Lisa Turner
CEO | Silverleaf Management Group

Lisa Turner

CEO | Silverleaf Management Group

Lisa Turner | Silverleaf Management Group

Always on, never burned out

HOAi Voice handles calls and texts around the clock—nights, weekends, holidays. Your team gets coverage without the cost (or inconsistency) of after-hours answering services.

Instant answers, real resolution

Residents don't just hear a recording. HOAi Voice pulls their account, answers their question, and takes action—creating service requests, updating records, or routing complex issues to the right person.

Time back to the team

Every call HOAi handles is one your staff doesn't have to. That's fewer interruptions, less repetitive work, and more capacity for the high-value conversations that build relationships.

Proactive at scale

SMS by HOAi Voice lets your team reach communities before issues escalate. Send a broadcast, HOAi handles every reply automatically, and your team never has to coordinate a single thread.

Give your team relief. Give your residents answers.

HOAi Voice handles the calls and texts that wear your team down — and now sends broadcast SMS so your communities always hear from you first.

See HOAi Voice in Action