FAQ
HOA Management Software FAQ:
Your Complete Guide to Modern Community Management
How can I evaluate AI claims from HOA software vendors?
Evaluate AI claims by demanding proof of autonomous workflow completion, measurable time savings, and live demonstrations rather than accepting vague promises. Many vendors claim "AI capabilities" but only offer basic chatbots or simple automation that still requires human oversight.
Key evaluation criteria:
- Autonomous workflow completion: Can it handle entire processes from start to finish without human intervention?
- Learning capabilities: Does it adapt and improve from your specific data and processes?
- Measurable outcomes: Can they show documented time savings with specific customer examples?
- Exception handling: Can it manage edge cases and unusual situations, not just routine scenarios?
- Live demonstration: Will they show real workflows with actual data, not just feature tours?
Red flags to avoid:
- Vendors who can't provide specific customer time savings
- "AI" that's actually just basic automation or chatbots
- Reluctance to show live demonstrations with real data
- Vague promises without measurable outcomes
What good answers look like:
- Specific metrics: "Reduced 750 hours to 3 minutes for invoice processing"
- Complete workflows: "Reads invoices, codes to chart of accounts, matches associations, routes for approval"
- Customer examples: Named companies with documented results
Vantaca provides measurable, autonomous outcomes like EJF Real Estate Services saving 750+ hours monthly through complete workflow automation, not vague AI promises.