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Vantaca Pay Terms of Service

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Last updated December 2025 

Vantaca Pay Terms of Service

These Vantaca Pay Terms and Conditions (the “Vantaca Pay Terms”) govern Customer’s use of Vantaca’s payment processing services (the “Payment Processing Services”) and are incorporated by reference into Vantaca’s Terms of Service (“Vantaca Terms”). In the event of any conflict between these Vantaca Pay Terms and the Vantaca Terms, these Vantaca Pay Terms shall control with respect to Vantaca Pay Services. Capitalized terms not defined herein shall have the meanings set forth in the Vantaca Terms.

Payment Processing Services are available to Customer through the Vantaca System through functionality provided by third parties (collectively, “Payment Processors”) and are subject to terms and conditions imposed by those third parties (the “Third Party Conditions”). Vantaca uses Stripe as a third party processor, and such services are subject to Stripe’s terms and conditions which can be found here.  Vantaca reserves the right to change payment processors in its sole discretion, and will provide you with no less than 60 days’ notice of such a change. By agreeing to the Order and using the Payment Processing Services, Customer agrees that its ability to use the Payment Processing Services are subject to such Third Party Conditions and agrees that Vantaca may take any action or condition any functionality on any requirement imposed by such Third Party Conditions. Without limiting the generality of the foregoing, Customer agrees to provide Vantaca accurate and complete information about Customer and its business, and Customer authorizes Vantaca to share such information and any transaction information provided by Customer to such third party as required by the Third Party Conditions.

  1. Cardholder Data. Customer is solely responsible for any liability related to its acts, omissions or other handling of cardholder data. Customer agrees to comply, with PCI DSS and applicable law with respect to such data.
  2. Disclaimer of Liability; Indemnification. WITHOUT LIMITING ANY OTHER DISCLAIMERS OR LIABILITY LIMITATIONS CONTAINED IN THIS AGREEMENT, CUSTOMER AGREES THAT UNDER NO CIRCUMSTANCES WILL VANTACA HAVE ANY LIABILITY TO CUSTOMER WHATSOEVER FOR ANY SERVICES OUTAGES, ERRORS, OMISSIONS, IRREGULARITIES, DISPUTES, CLAIMS, OR PROBLEMS OF ANY KIND OR NATURE THAT CUSTOMER MAY EXPERIENCE WITH THE PAYMENT PROCESSING SERVICES. VANTACA DOES NOT MAKE ANY WARRANTIES WHATSOEVER ABOUT THE THIRD PARTY PROVIDERS OF THE PAYMENT PROCESSING SERVICES.  Consequently, any promises in the Order to provide services or maintain service levels will not extend to the Payment Processing Services.  Customer agrees to indemnify Vantaca and its affiliates, officers, directors, employees, agents, and other representatives against all Losses arising from any claims, actions or proceedings arising out of, related to, or alleging Customer’s failure to comply with the Third Party Conditions of which Vantaca has given Customer notice, whether through online prompts or directions or otherwise.
  3. Account Migration. Customer agrees that if Vantaca ceases to do business with a Payment Processor for any reason, it will cooperate with Vantaca in the transition of its merchant processing account to another Payment Processor and Customer authorizes Vantaca to take the steps necessary to facilitate migration of Customer’s processing account to such Payment Processor. To the extent necessary to effect that migration, Customer appoints Vantaca as its agent and attorney in fact for the limited purpose of executing agreement(s) related to such migration on Customer’s behalf. Furthermore, to the extent permitted by applicable law and payment network rules, Vantaca will, upon request, provide commercially reasonable support to assist Customer with the migration of recurring payment credentials and tokens to an authorized recipient. Customer agrees to pay Vantaca any reasonable expenses actually incurred with such assistance and migration along with Vantaca’s then-current standard rates for such assistance and migration (which Vantaca will provide to Customer in advance upon request).