Your residents are already calling after hours. Now someone answers.
AI-powered resident call handling, every night and every weekend. No new hires or answering service required.
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Solve your Monday
morning backlog
See what changes when every after-hours call gets answered.
TODAY
The voicemail queue
The office closes, phones go to voicemail. But your residents' needs don't stop. Maintenance emergencies, account questions, gate access issues, noise complaints. They're all calling and leaving a backlog for your team to address Monday morning.
WITH HOAi VOICE
Answered calls
Every call is answered by an AI agent that knows your communities and policies. It logs maintenance requests, answers account questions, provides gate codes, and confirms next steps with the resident. Your team walks into the office with a structured queue of resolved and categorized items.
What HOAi Voice handles after hours
A knowledgeable agent that solves resident requests on the spot.
Maintenance requests
Logs the issue, categorizes urgency, and queues routine items for your team's morning review. Residents get confirmation their request was received and understood.
Account & balance questions
Answers resident inquiries about balances, payment due dates, and assessment details using live community data.
Community information
Pool hours, gate codes, amenity reservations, board meeting dates, pet policies. Voice knows your communities.
Manager follow-up
If a resident asks a question requiring follow up, your managers are notified with clear information to make follow up quick and easy.
Hear what it sounds like when a resident calls after hours.
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How it works
HOAi Voice answers the calls and your team walks into the office with work that's already done.
After-hours calls
A resident calls about a broken sprinkler, a balance question, or a gate code. Voice picks up immediately.
Voice handles the call
The AI agent answers questions, logs requests, confirms details with the resident, and categorizes everything for your team.
Your team starts ahead
Monday morning, your managers see a structured queue with clear context on each item. No voicemails to sort through.
The After Hours package
Every after-hours call, covered.
Night, weekend, and holiday coverage
AI trained on your community data, policies, and contacts
Structured call summaries delivered to your team
Clear queue of high priority follow ups
Customer story
0:03
phone wait times
1,000s+
calls resolved by AI
5/5
employee happiness
We asked for scale without trade-offs. Vantaca and HOAi delivered always-on service and faster cycles. Today, we run a bigger portfolio with more certainty, and service that meets residents in the moment.
Lisa Turner
CEO | Silverleaf Management Group
